About the company
TTSWTRS is a Ukrainian niche brand specializing in the design, production, and sales of women's and unisex clothing.
Founded in 2013 by Anna Osmekhina — stylist, fashion editor, and costume designer — the brand quickly grew from a small team of enthusiasts into an international phenomenon.
Among the brand's celebrity fans are Emily Ratajkowski, Tina Kunakey, Nicki Minaj, Grimes, Winnie Harlow, Kourtney Kardashian, Kristen McMenamy, Róisín Murphy, Sita Abellán, and many others.
Today the brand operates:
- 4 stores (Kyiv, Odesa, Warsaw, Vienna);
- Online sales in Ukraine, the EU, and the USA;
- B2B direction;
- In-house production in Ukraine and Poland.
Key Responsibilities:
- Development and implementation of a loyalty and motivation programme for a team of consultants;
- Control of inventory in the retail network: sorting, rotation, availability of key items;
- Trainings for the team: service, standards, product, VIP communication;
- Personal sales of the couture line to VIP clients: fittings, consultations, personalised approach;
- Organisation of brand events in showrooms and stores;
- Dealing with complaints and conflict situations: empathy + solutions;
- Keeping the brand’s tone of voice in every interaction with the customer.
Requirements:
- At least 2 years of experience in retail service, preferably in the premium or fashion segment;
- Experience in personal sales, including VIP service;
- Ability to manage work with a team: training, feedback, standards;
- Systematic thinking in working with loyalty, balances, customer requests;
- Strong communication skills, diplomacy, customer focus;
- Desire to be a part of the brand’s fashion culture, not just a process.
Contacts:
Please send your CV to the HR department via Telegram or call +380 98 285 00 29 for further details.