Payment & delivery

REPAIRS & RETURNS

For products you wish to return that were bought from our Website, or by phone with our customer care team in the last 45 days (15 for wearable electronics) please see the Returns section below.
For products you wish to have repaired under warranty or outside of warranty please see the Repair section below for further instructions on your available options.

RETURNS

Your satisfaction is guaranteed. If for any reason, you are not satisfied with an Oakley product you bought in the last 45 days (15 for wearable electronics) from oakley.com, please call 1 (800) 403-7449. Our customer care team will initiate a Return authorization on your behalf and provide you with a return shipping label. Once we receive your product, we will provide you with full credit within 10–15 business days.

SHIPPING RATES & POLICIES

Oakley.com offers three shipping options: 2 Business Days, Standard Shipping and APO/FPO Standard Shipping. Please note that shipments can occasionally be delayed due to unforeseen circumstances. All shipments are sent fully insured.

Currently, we can only ship to addresses within the 50 United States and US Territories (Puerto Rico and Guam). We cannot ship to Post Office Boxes, or Internationally.

Every Custom order is hand-built to your specifications. Please allow up to 4 days prior to shipping.

Once your order ships, you will receive a confirmation email specifying what carrier was used along with the corresponding tracking number. Please note that items in your order may ship from multiple locations and can occasionally be delayed due to unforeseen circumstances.